401(k) / Retirement Plan Administrator
Mobile, AL
Full Time
Mid Level
Position Summary
The 401 (k) Plan Administrator/Retirement Plan Administrator plays a key role in supporting the administration of employer-sponsored retirement plans, primarily 401(k) plans for small business clients. This position coordinates the enrollment process, ensures accurate and timely submission of participant information to retirement plan providers, maintains client records, and serves as a liaison between clients, employees, and retirement plan providers.
The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple projects and deadlines in a fast-paced environment.
Key Responsibilities
The 401 (k) Plan Administrator/Retirement Plan Administrator plays a key role in supporting the administration of employer-sponsored retirement plans, primarily 401(k) plans for small business clients. This position coordinates the enrollment process, ensures accurate and timely submission of participant information to retirement plan providers, maintains client records, and serves as a liaison between clients, employees, and retirement plan providers.
The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple projects and deadlines in a fast-paced environment.
Key Responsibilities
- Coordinate new and ongoing 401(k) enrollments for client companies and their employees.
- Gather, review, and process enrollment forms and required documentation for accuracy and completeness.
- Submit enrollment information and related documentation to retirement plan providers in a timely manner.
- Communicate with employers and employees regarding enrollment requirements, deadlines, and outstanding items.
- Maintain and update client and participant information within the payroll system.
- Monitor enrollment status and proactively follow up on incomplete or missing information.
- Coordinate with retirement plan providers regarding participant enrollments, plan changes, and administrative questions.
- Assist with onboarding new retirement plan clients and implementation activities.
- Prepare reports, spreadsheets, and correspondence related to retirement plan administration.
- Maintain accurate records and documentation in accordance with company procedures and regulatory requirements.
- Provide exceptional customer service to clients, participants, and business partners.
- Assist with special projects and other retirement administration duties as assigned.
- 2+ years 401 (k)/Retirement Plan Administration experience.
- Excellent verbal, written, analytical, organizational skills and keen attention to detail.
- Excellent customer service skills.
- Strong math and/or accounting skills.
- Strong initiative, integrity, self-motivation, and results orientation.
- Ability to organize, set priorities and meet deadlines.
- Strong MS Office experience, especially Excel and Word.
- Ability to work in an office environment Monday – Friday 8 AM to 5 PM
- Blue Cross & Blue Shield of Alabama Medical Insurance with Company Match
- Blue Cross Dental & Vision
- Company Matched 401 (k) Plan
- Paid Time Off (PTO)
- Aflac & Colonial
- Christmas Club
- Company paid life insurance.
- Guaranteed issue voluntary life insurance up to $300,000.
- Competitive Salary BOE
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